Shipping Policy

 

AT MANWAY, WE STRIVE TO PROVIDE EXCELLENT SERVICE WHICH INCLUDES THE SECURITY OF SHIPPING YOUR PACKAGES. WE HAVE OPTED TO PROVIDE YOU WITH MULTIPLE OPTIONS FOR SHIPPING YOUR ORDER THAT PROVIDES TRACKING NUMBERS TO ENSURE THAT YOU CAN MONITOR YOUR SHIPMENT AS IT TRAVELS TO YOUR DOORSTEP.

--- INTERNATIONAL STANDARD SHIPPING ---

WE HAVE ELECTED TO USE THE MOST AFFORDABLE SHIPPING PRICES THROUGH PRIORITY MAIL INTERNATIONAL. IT CAN TAKE UP TO 3-7 BUSINESS DAYS TO PROCESS ORDERS AFTER THEY ARE RECEIVED. DELIVERY CAN RANGE FROM 15-30 BUSINESS DAYS DEPENDING ON YOUR PROXIMITY (NO DELIVERY ON WEEKENDS OR HOLIDAYS) AND HAS NO SPECIFIC GUARANTEED DELIVERY TIME. DUE TO DIFFERING INTERNATIONAL CUSTOMS PROCESSES, MANWAY CANNOT BE HELD LIABLE FOR ANY PACKAGES SHIPPED VIA THIS METHOD ONCE IT HAS LEFT OUR WAREHOUSE. SHOULD YOU RUN INTO ANY TRACKING ISSUES. PLEASE CONTACT THE SHIPPING CARRIER IF YOU DID NOT RECEIVE YOUR PACKAGE AND YOU MAY FILE A COMPLAINT REPORT WITH THEM DIRECTLY. IN SOME CASES, WE MAY ELECT TO USE A SHIPPING METHOD WHICH REQUIRES A SIGNATURE UPON RECEIPT, BASED ON THE TOTAL VALUE OF YOUR ORDER. IF YOU WANT TO ENSURE THAT WE SHIP YOUR INTERNATIONAL PACKAGE WITH TRACKING CONFIRMATION TO YOUR DOOR, YOU MAY MAKE A DIRECT REQUEST WITH CUSTOMER SERVICE AT support@manwayshop.com

IF YOUR ORDER CONTAINS MULTIPLE ITEMS, IT MIGHT BE DELIVERED IN MULTIPLE PACKAGES.

--- SUSTAINABILITY COMMITMENT ---

AS PART OF OUR ON-GOING SUSTAINABILITY EFFORTS, THE MAJORITY OF OUR ORDERS WILL BE SHIPPED DIRECTLY FROM ONE OF OUR MANUFACTURING LOCATIONS. AS OF OCTOBER 2023, OUR MANUFACTURING LOCATIONS INCLUDE BUT NOT LIMITED TO:

  • OHIO, UNITED STATES
  • MISSOURI, UNITED STATES
  • YOKKAICHI, JAPAN
  • WILTSHIRE, UNITED KINGDOM
  • GUANGDONG, CHINA
  • FUJIAN, CHINA
  • HSINCHU, TAIWAN
  • BADEN-WURTTEMBERG, GERMANY
  • ZLIN, CZECH REPUBLIC
  • KOSZALIN, POLAND

HOW CAN I TRACK MY ORDER?

ONCE YOUR ITEM IS SHIPPED, YOU WILL RECEIVE AN EMAIL WITH YOUR TRACKING NUMBER TO MONITOR YOUR SHIPMENT.